Privacy Policy

This site is operated in compliance with the Government of South Australia’s information privacy principles (IPPs), a copy of which can be obtained on the Department of the Premier and Cabinet website.

This site collects and uses the following information from users:

  • The user’s IP address,
  • the date and time of the visit to the site,
  • the pages accessed and documents downloaded,
  • the previous website visited and
  • the type of browser used.

The site collects information about dogs, cats, their owners, and breeders. Dogs and Cats Online will record if a dog or cat has been held by a council pound or animal shelter such as the Animal Welfare League or RSPCA.

Council officers and the Dog and Cat Management Board use the information in Dogs and Cats Online to fulfill their obligations under the Dog and Cat Management Act (the Act). This includes returning home lost pets and investigating breaches of the Act.

Other service providers, such as veterinary surgeons, and microchip implanters have statutory obligations to add information into the system about procedures they perform. These users and their administrative staff may have limited ability to access records of owners and their dogs or cats so that they can update their client’s records, as required by the legislation.

The Dog and Cat Management Board analyses statistical information but will not disclose your details to any third party, except as set out in this Privacy Policy, and as required or empowered under the Act, other Acts, the IPPs, or a court of law.

No attempt will be made to identify users or their browsing activities, except in the unlikely event of an investigation where a law enforcement agency may exercise a warrant to inspect our service provider’s logs. This information is analyzed to determine the site’s usage statistics.

Information stored in the system may or may not be personal information for the IPPs. Nonetheless, you consent to the use of this information for the Act. The information is stored in a secure area of the site’s system.

Other than as set out in this policy, your personal information will not be disclosed to a third party except by the IPPs.

Site administrators are required to protect and handle your personal information by the IPPs.

This site and the Government of South Australia are responsible for the privacy and security of information while it is stored on or passing through this site. The Government of South Australia agencies and instrumentalities are responsible for the privacy and security of information collected by, stored on or passing through their websites.

Councils will have the ability to further restrict access to your information, including the suppression of your details. If you have concerns about privacy or the integrity of your data, you should discuss these with your council.

This site contains links to other websites that are included based on containing content relevant to the South Australian community, business, or government. When a user clicks on a link to another website, they leave this site and this privacy and security statement no longer applies.

Dogs and Cats Online incorporates the Commonwealth Bank of Australia’s standard online payment portal. This portal is widely used across the government. Dog and cat owners and breeders can make secure payments, using this portal. Dogs and Cats Online does not store any information about credit cards or other financial information of users; other than the fact that they have made their payment.

For concession card holders who wish to use the system to make a payment, the system interacts with the e-Verification system (eVS) operated by the Australian Government Services Australia. The eVS will confirm whether or not you are entitled to a discount. The system does not receive and does not retain any information about your status with Services Australia. If you do not wish to conduct this verification process online, or the process has been unsuccessful, you should contact your local council.

The content of this privacy and security statement may be updated from time to time, so we suggest that if you return to this site regularly you carefully read the information provided.

We use Google Analytics to monitor traffic and user behavior on this website. Personal information is not recorded as part of this process. However, if you wish to prevent your data from being collected by Google Analytics you can install a browser add-on.